Who We Are
Syndicus Defense Corporation™ ("Syndicus," "we," "us," or "our") is a firearms manufacturer and Cerakote Advanced Certified Applicator located at 600 South Raymond Avenue, Fullerton, California 92831. This policy explains how we handle information collected through syndicususa.com, by phone, and by email.
By using our website or providing us your information, you agree to this policy. If you do not agree, please do not use the site or submit your information to us.
Information We Collect
Information you give us
- Contact and quote requests — name, email address, phone number, and whatever you tell us about your project.
- Orders and pre-orders — name, email, phone, shipping and billing address, quantity, finish selections, and order notes.
- Newsletter and text message signup — email address, and mobile number if you choose to give one.
- Dealer and agency inquiries — business name, contact details, and licensing information where applicable.
Information collected automatically
Like most websites, ours records standard technical information such as IP address, browser type, pages viewed, and the page that referred you. This is used to keep the site running and to understand which pages people find useful.
Payment information
We do not collect or store full payment card numbers. Payments are processed by our e-commerce and payment providers under their own security standards and privacy policies.
How We Use Your Information
- Answer your questions, prepare quotes, and discuss your project.
- Process, fulfill, and follow up on orders and pre-orders.
- Send marketing emails and, with your separate consent, marketing text messages.
- Verify eligibility where the law requires it for a firearms-related transaction.
- Maintain records of consent, keep the site secure, and comply with legal obligations.
We do not use automated decision-making that produces legal effects about you.
Text Messages — SMS Program
If you provide your mobile number and check the consent box, you are opting in to receive recurring automated marketing text messages from Syndicus Defense Corporation at that number.
- Consent is not a condition of any purchase.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to cancel. Reply HELP for help.
- You must be at least 18 years old to opt in.
- Carriers are not liable for delayed or undelivered messages.
Information may be shared with the service providers that operate the messaging program on our behalf, strictly to deliver the messages you asked for. Those providers are not permitted to use your mobile information for their own marketing.
We keep a record of your consent — the date, the number, and the exact language you agreed to — for as long as you remain opted in, and afterward as needed to show that consent was given.
How We Share Information
We do not sell your personal information. We share it only in these situations:
- Service providers — the companies that host our store, deliver our email and text messages, process payments, ship orders, and store our business records. They may use your information only to perform work for us.
- Legal requirements — when we are required to respond to a subpoena, court order, law enforcement request, or regulatory obligation, including those specific to the firearms industry.
- Business transfer — if Syndicus is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.
- Safety — to protect the rights, property, or safety of Syndicus, our customers, or the public.
Your Choices
Every marketing email includes a way to unsubscribe, or you can email info@syndicususa.com and ask. We will still send transactional messages about orders you have placed.
Text messages
Reply STOP to any message from us to end the program. You will receive one confirmation message and then no further marketing texts.
Access, correction, and deletion
Contact us at info@syndicususa.com or 657.650.0505 to ask what we hold about you, correct it, or request deletion. Some records tied to firearms transactions must be retained under federal and state law and cannot be deleted on request.
California Privacy Rights
If you are a California resident, you have the right to know what personal information we collect and how we use it, to request a copy, to request correction or deletion, and to not be discriminated against for exercising these rights.
We do not sell personal information and we do not share it for cross-context behavioral advertising. To make a request, email info@syndicususa.com or call 657.650.0505. We may need to verify your identity before we act on a request.
Data Retention and Security
We keep personal information for as long as needed to provide what you asked for, meet our legal and recordkeeping obligations, resolve disputes, and enforce our agreements. Records required by firearms regulations are retained for the periods those regulations require.
We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
Our website and products are intended for adults. We do not knowingly collect personal information from anyone under 16, and you must be at least 18 to join our text message program. If you believe a child has given us information, contact us and we will delete it.
Other Sites
Our site links to other places, including our social media profiles. Those services have their own privacy policies, and this one does not cover what they do with your information.
Changes to This Policy
We may update this policy as our business or the law changes. The effective date at the top of the page tells you when the current version took effect. Material changes to how we handle your information will be posted here.
Contact Us
Syndicus Defense Corporation™
600 South Raymond Avenue
Fullerton, CA 92831
Phone: 657.650.0505
Email: info@syndicususa.com
Sales: sales@syndicususa.com